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Are You a Top Account Manager/CSR? Submit a Nomination Today
Insurance Journal· 3 hours agoCustomer service representatives and account managers are the heart of agencies. The ones who retain...
What the major Ticketmaster lawsuit means for you
CNN Business via Yahoo Finance· 2 hours agoThe Justice Department’s massive antitrust suit against Live Nation on Thursday reflects widespread frustration among fans and concertgoers everywhere...
Rocket Money Lowered My Spectrum Bill. But It Came at a Price
CNET· 14 minutes agoTo find out if Rocket’s bill negotiation service is worth the cost, I asked them to lower my...
The Best Merchants on Etsy as Recommended by Our Writers
Rolling Stone via Yahoo News· 56 minutes agoBelow, we’ve aggregated a list of brands we’ve made successful purchases from with products that...
Council Post: How To Get People Comfortable With AI In Customer Service
Forbes· 15 hours agoMany customer-experience leaders, I’ve found, are bullish about the possibilities of using...
Council Post: Catapult Customer Service With Internal AI Chat Systems
Forbes· 15 hours agoDaniel Fallmann is founder and CEO of Mindbreeze, a leader in enterprise search, applied artificial intelligence and knowledge management. An article from Zendesk highlights "51 customer ...
Customer service staff hired at HMRC – without speaking to a human
The Telegraph via Yahoo News· 4 days agoHM Revenue & Customs is using artificial intelligence (AI) to recruit staff, with some customer ...
Today's top savings account rate roundup: Top rates remain mostly steady — May 23, 2024
USA Today· 9 hours agoSavings account rates have plateaued in recent weeks, although rates remain far higher than a year...
Brown Line station rehab could disrupt some weekend service through late 2025
Chicago Tribune via Yahoo News· 28 minutes agoThe CTA is set to begin a $19 million upgrade to a Lincoln Square Brown Line station, and that will mean some weekend service disruptions to parts of the line. Construction will begin this summer ...
Kokua Line: Can I add shaka to regular license plate?
Tribune via AOL· 4 hours agoMay 23—1/1 Swipe or click to see more HONOLULU DEPARTMENT OF CUSTOMER SERVICES The initial cost of issuance of the shaka plate is $30.50, of which $20 will ...