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Layoffs, abusive calls, and AI fears: Inside the front lines of Amazon’s ‘customer obsession’...
Fortune via AOL· 6 hours agoThe bad news blindsided Amazon customer service employees across the globe in mid-May: More layoffs...
Navient debuts private student loan forgiveness, and other student loans news
Bankrate via Yahoo Finance· 6 hours agoSelect private student loan borrowers may be eligible for student loan forgiveness through former...
Yext Layoffs 2024: What to Know About the Latest YEXT Job Cuts
InvestorPlace· 9 hours agoYext (NYSE:YEXT) layoffs are coming for the cloud customer services company’s employees as it wants...
How Leadership Teams Can Lead Through AI’s Impact on Customer Service
Forbes· 21 hours agoAs the CEO of a customer service outsourcing company, I've witnessed firsthand the seismic shifts in our industry, especially during and after the Covid ...
She Means Business: Customer service and the human touch - The Business Journals
The Business Journals· 15 hours agoAbout once a day I get frustrated by poor customer service. Good service can make up for mediocre...
Fernando Gutierrez named James 'Randy' Fugate Memorial Wildlife Division Professional of the Year
Odessa American, Texas via Yahoo News· 2 hours agoJun. 6—AUSTIN — Fernando Gutierrez, wildlife technician at Kerr Wildlife Management Area (WMA), is recipient of the 2024 James "Randy" Fugate Memorial Wildlife Division Professional of the Year ...
United CEO says ultra-low-cost airlines like Frontier are 'going out of business' thanks to poor ...
INSIDER via Yahoo News· 1 day ago/Getty Images United Airlines CEO Scott Kirby said ULCCs are "going out of business." Kirby...
Starlink Finally Gets a Customer Service Phone Number, But Only for One Country
PC Magazine· 1 day agoSpaceX's Starlink is offering a dedicated customer support phone number for the first time, but it's...
Online shops struggle with customer service efficiency, report finds
Retail Insight Network via Yahoo Finance· 2 days agoA recent analysis reveals significant gaps in customer service among the UK's top 100 online...
How You Can Seamlessly Transition to a New Checking Account
The Motley Fool via AOL· 15 hours agoDespite this loyalty, switching to a new bank can be a smooth process that is well worth the effort,...