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SSA launches public data hub for customer service goals
Government Executive· 36 minutes agoThis week, SSA launched a page dedicated to showcasing data around O’Malley’s top priorities to fix ...
Billionaire businessman Arthur Irving dead at 93
CBC via Yahoo News· 58 minutes agoFor decades, Arthur Irving ran Irving Oil, including its Saint John refinery. He became famous for his obsession with customer service, especially his...
How Five9 Leveraged AI to Grow 29% YoY: Exclusive Interview With CEO Mike Burkland
Investing.com· 13 hours agoIn the ever-evolving landscape of customer service and engagement, leveraging technology to drive...
Will Employers Ever Learn? Boot-Up Cases in Customer Service Call Centers Are A Real Problem! | JD...
JD Supra· 11 hours agoA group of customer service employees have now sued, asserting this very claim. The named plaintiffs seek to represent all current and former customer ...
The importance of customer service, growth, and community engagement – Jeff Rosen | Rosen Automotive...
CBT News· 9 hours agoJeff Rosen emphasizes the importance of providing excellent customer service, especially in the...
eGain Corporation (NASDAQ:EGAN) Q3 2024 Earnings Call Transcript
Insider Monkey via Yahoo Finance· 3 hours agoeGain Corporation (NASDAQ:EGAN) Q3 2024 Earnings Call Transcript May 12, 2024 eGain Corporation...
My Week In Cars: New Steve Cropley/Matt Prior podcast (ep. 79)
Autocar articles via Yahoo News· 17 minutes agoMake sure you never miss an Autocar podcast. Subscribe to our podcasts via Apple Podcasts, Spotify,...
6 best international moving companies of 2024
CNN via Yahoo News· 2 hours agoPros Upfront claims support with easy-to-find forms and process 24/7 customer service team Bottom-line pricing guarantees quotes Cons Out-of-date website...
Over 877,000 Yogi Tea Bags Recalled Due To Elevated Levels of Pesticides
Simply Recipes via Yahoo News· 2 hours agoWhat To Do If You Have the Recalled Products at Home If you have purchased or have the recalled...
The Tension Between Leadership and Customer Service | By Shep Hyken
Hospitality Net· 11 hours agoIt reminds me of an episode of Amazing Business Radio when I interviewed Bill Price, Amazon’s first...