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Sabre rolls out new GenAI tool to improve hotel customer service
Hotel Management Network via Yahoo Finance· 11 hours agoSabre Hospitality, a division of Sabre, has unveiled SynXis Concierge.AI, a solution that uses...
Thousands of taxpayers get compensation for HMRC delays
The Telegraph via Yahoo News· 7 hours agoComplaints to the tax office soared by two-thirds last year as customer service hit an all-time low....
Walmart is shifting to digital prices at its 2,300 stores
CBS News via Yahoo Finance· 5 hours agoThe main reason Walmart is switching to digital price tag is to cut costs, Saunders said, noting the...
NYSEG fined $11.4M for failing to achieve 2023 customer service performance targets
WETM Elmira via Yahoo News· 4 hours agoELMIRA, N.Y. (WETM) — New York State Electric & Gas Corporation (NYSEG) along with several other...
How small claims court became Meta's customer service hotline
Engadget· 5 hours agoFrustrated Facebook and Instagram users are heading to small claims court in a last-ditch attempt to...
Meta's Customer Service is So Bad, Users Are Suing in Small Claims Court To Resolve Issues -...
Slashdot· 4 hours agoFacebook and Instagram users are increasingly turning to small claims courts to regain access to their accounts or seek damages from Meta, amid frustrations with the company's customer support ...
Copa America 2024: How to live stream every game
Tom's Guide· 1 hour agoThe 48th edition of the Copa America is almost upon us. The USA is ready to host a 16-team tournament featuring 10 sides from South America and six from...
Spectrum announces closure of Columbus customer service center; 175 employees to be laid off
WBNS-10TV Columbus· 6 days agoThe positions being cut include customer service billing representatives, facilitators and billing...
This Bikini Barista's Hammer-Smashing Reaction To A Violent Customer Is Going Viral
BuzzFeed via Yahoo News· 4 hours agoWe should...
Credentials That Count: Certify Your Customer Service Skills
CMSWire· 2 days agoContact center certifications elevate career opportunities and salary potential. Certifications...