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Softbank is developing an AI for phone calls that will make you sound less angry if you yell at ...
TechSpot· 11 hours agoJapanese investment giant SoftBank is developing an AI that aims to alter a caller's voice if they begin shouting at customer service or call< ...
Spectrum to close call center in Rochester
KIMT Mason City· 11 hours agoThe Spectrum customer service center located on Bandel Road in Rochester is closing. As part of that change, Customer
What did these floods shut down in Miami and Broward? See what’s running and what’s not
Miami Herald via Yahoo News· 9 hours agoHowever, trash pickup will continue as scheduled for multifamily and commercial customers. ▪ Fort...
Thoughtly announces seed round to revolutionize contact centers with human-like AI agents
VentureBeat· 1 day agoAs venture capitalist and Netscape founder Marc Andreessen famously said, “Software is eating the...
Council Post: Giving Customers The Reins In AI And Human Interactions
Forbes· 20 hours agoRebecca Jones is President of Mosaicx, a leading provider of customer service AI and cloud-based...
Spectrum to close Rochester call center, possibly costing hundreds of local jobs
Post-Bulletin, Rochester, Minn. via Yahoo Finance· 1 day agoJun. 12—ROCHESTER — Spectrum, a company that offers telephone, internet and cable television service, announced to employees on Wednesday that it will close its Rochester ...
Heavy rains cause flooding, closures, stuck cars in Sarasota and surrounding areas
Herald-Tribune via Yahoo News· 1 day agoBecause people who are experiencing homelessness don’t have anywhere to store their food, the storms...
Spectrum to close Rochester call center, 300 employees affected
Star Tribune (Minneapolis) via Yahoo Finance· 4 hours agoROCHESTER — Cable giant Spectrum plans to close one of its offices here later this summer, the company told employees Wednesday. Company spokesperson Jay Saunders confirmed Spectrum's
Virginia DMV experiences technical difficulties, services not available
13 News, WVEC Hampton Roads· 6 days agoThe department said the outage was caused by a severed fiber optic line, affecting Virginia state...
Oracle to colocate database services and network interconnect in Google data centers
Data Center Dynamics· 2 days agoInitially, the Google Cloud Cross-Cloud Interconnect will be available for customers in 11 global...