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Microsoft takes its AI push to customer service call centers
Reuters via AOL· 2 days agoMicrosoft on Tuesday said it will introduce new artificial intelligence tools for customer service ...
Q1 2025 Sprinklr Inc Earnings Call
Thomson Reuters StreetEvents via Yahoo Finance· 21 minutes agoIt's designed to unify insights from all channels and customer touch points, so they are actionable and available in real time. Another innovation we launched is Sprinklr ...
AT&T cellular users report widespread cell outages; carrier says 911 impacts were reported in...
The Independent via Yahoo News· 2 days agoWe’re working to correct a wireless impact notification that was sent in error to 9-1-1 call centers...
Why Wall Street Predicts Revenue Will Surge At This Maker Of Networking Devices
Investor's Business Daily· 2 hours ago"As we move forward through fiscal year 2025, we expect sequential growth...expect AI revenue to...
Microsoft Dynamics 365 Contact Center wants to overhaul customer service with AI
TechRadar· 24 hours agoMicrosoft has announced the launch of Dynamics 365 Contact Center, an AI-powered solution designed...
AT&T customers hit with nationwide service issue
FOX Business· 2 days agoAT&T customers are facing a service issue that began Tuesday and is impacting their ability to make calls to contacts on other carriers. Several law...
AT&T hit with nationwide outage leaving some customers unable to make calls
AOL· 2 days agoA nationwide outage affected AT&T Tuesday, with customers reporting they were unable to make calls...
Home services company moves base from High Point to Greensboro, establishes statewide call center -...
The Business Journals· 2 days agoHome-services company opens call center serving its N.C. operations at new Greensboro location
New Darktrace managed service combines AI and expert analysis for advanced threat containment -...
SiliconANGLE· 2 hours agoCalled Darktrace Managed Detection & Response, the new service brings together Darktrace’s detection...
AT&T says customers facing 'interoperability issue' impacting ability to call non-AT&T users has...
ABC News· 2 days agoAT&T has resolved the "interoperability issue between carriers" customers were experiencing on...
