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Social workers are at the center of redesigned Ramsey County 911 call center
KARE 11 Minneapolis-St. Paul· 3 hours agoInside the state's largest emergency communications center, navigating even the most basic 911 call...
Authorities say 17-year-old trafficking victim rescued in Casitas Springs by 911 text
Ventura County Star· 4 hours agoAuthorities said they rescued a 17-year-old victim of human trafficking in Casitas Springs after she...
How benefits call centers improves your clients' strategy
BenefitsPRO· 14 hours agoIt's clear there's a disconnect between employers and their teams regarding benefits, but advisors...
Waterford data center opponents urge NRC to step in, block proposal
The Day· 2 hours agoWaterford ― Residents battling the plan to locate a data center on Millstone Power Station land...
The new COVID variants spreading in the US are called ‘FLiRT.’ But why?
TODAY via Yahoo News· 24 minutes agoCurrently, KP.2 accounts for over 25% of cases, according to the latest data from the U.S. Centers...
Dodgers roster moves: Jason Heyward returns to lineup, Max Muncy joins injured list
LA Times via Yahoo Sports· 4 hours agoIn Muncy’s absence, Roberts said Kiké Hernández and Miguel Rojas will split time at third base....
Court video: McCabe’s early morning Google search at center of Day 14 of Karen Read trial testimony
WFXT via Yahoo News· 3 hours agoRead, 44, of Mansfield, is facing charges including second-degree murder in the death of O’Keefe,...
AI Deployment For SMB Call Centers: Customer Engagement Improvement, New Study
Digital Journal· 10 hours agoPRESS RELEASE Published May 17, 2024 AmpWire The new article points to the growing rate of AI adoption across the call center sector, highlighting the operational ...
K-State breaks ground on Global Center for Grain and Food Innovation
WIBW Topeka· 33 minutes agoKansas State University broke ground today for its new Global Center for Grain and Food Innovation....
Your angry complaints to call centers may soon be soothed by AI
Business Insider· 2 days agoJapan's SoftBank is testing AI technology that can make the lives of call center workers easier by...