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Survey: Consumer Satisfaction with Streaming Hits Record Levels
TV Technology via Yahoo News· 10 hours agoRemote and streaming content on a TV. The annual American Customer Satisfaction Index of the...
Amazon Prime Video leads in customer satisfaction, survey finds
Consumer Affairs· 14 hours agoAmazon's score rose to 82 in 2024 from 80 in 2023, pulling ahead of the pack and breaking its tie...
Sorry, Cable: Fiber and 5G Home Internet Win the ISP Popularity Contest
PC Magazine· 2 days agoThe 2024 edition of the American Customer Satisfaction Index (ACSI) Telecommunications Study,...
Online shops struggle with customer service efficiency, report finds
Retail Insight Network via Yahoo Finance· 17 hours agoResearch shows that half of online shops take more than five minutes to respond to customer calls....
Online-Only Banks Experience Decrease in Customer Satisfaction - Banker & Tradesman
Banker & Tradesman· 2 days agoA recent analysis by J.D. Power reveals an overall decline in customer satisfaction for online-only...
Apple TV+ customer satisfaction continues to rise, according to latest survey - 9to5Mac
9to5Mac· 2 days agoThe latest telecoms customer survey from ASCI has been published and — despite rising prices and...
Nearly 6 in 10 Frontline Workers Report Stress Due to Skills Gap, New Report Finds
PRWeb· 8 hours ago"By proactively investing in frontline worker training, organizations can empower their employees, improve customer satisfaction, and achieve their business ...
Microsoft Dynamics 365 Contact Center wants to overhaul customer service with AI
TechRadar· 11 hours agoMicrosoft has announced the launch of Dynamics 365 Contact Center, an AI-powered solution designed...
In Fintech, Robust Customer Support Is Not Just a Necessity; It's a Competitive Advantage
USA Today· 11 hours agoFintech is on an unstoppable evolution, but one vital aspect is still getting sidelined: customer...
Small Business - Cordele Dispatch | Cordele Dispatch
Cordele Dispatch· 2 hours agoK Floors is proud to announce the introduction of its revolutionary Wood Plastic Composite (WPC) flooring to the Concord, California market. This flooring solution perfectly blends sustainability ...
