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Council Post: Understanding Silent Signals: What Customers Really Want You To Know But Don't Tell...
Forbes· 8 hours agoSilent signals from customers are like whispers in a crowded contact center—often overlooked but...
American Express profits jump 34%, helped by jump in new customers, higher spending
Associated Press via Yahoo Finance· 6 minutes agoCredit card giant American Express posted a 34% jump in its first quarter profits on Friday, helped...
18 Editor-Loved Ballet Flats That Are Incredibly Comfortable
Elle via Yahoo News· 10 minutes agoI asked her if they make the cut when it comes to comfort, and she swears by them as her go-to day...
Dubai airport travel chaos continues as new limit on arrivals is imposed
The Independent via Yahoo News· 1 hour agoThe airline says: “Customers with connections in Dubai will only be accepted at their point of...
China’s growing love of luxury watches remains strong, despite economic headwinds
CNN via AOL· 39 minutes agoAsian - and particularly Chinese - watch enthusiasts attended this year’s Watches and Wonders fair...
An American came back from Europe with a $143,000 phone bill after failing to set up international...
Business Insider via Yahoo News· 31 minutes agoRemund had incurred thousands of dollars in daily roaming charges because his phone was not set up...
Tesla ordered to recall almost 4,000 Cybertrucks over faulty accelerator
NBC Universal via AOL· 43 minutes agoIt said "Tesla will replace or rework the accelerator pedal assembly" at no extra charge. The NHTSA...
Scottish Power to pay £1.5 million for overcharging customers
PA Media: Money via Yahoo Finance· 4 hours agoScottish Power is to pay customers £1.5 million in refunds and compensation after it charged them...
Webflow acquires Intellimize to add AI-powered webpage personalization
TechCrunch· 9 minutes agoWebflow, a web design and hosting platform that's raised over $330 million at a $4 billion...
The Key to Success: Harnessing the Power of Big Data for Business Growth
TechBullion· 2 hours agoFrom predicting customer preferences to optimizing operations, big data has become a game-changer...