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    1. Visions in rare air in terms of customer satisfaction, loyalty and advocacy. According to the Temkin Group Net Promoter Score Benchmark Study for 2016, which evaluated customer ...

    2. Customer loyalty will always remain critical for the hotel industry, as over two-thirds of travelers will choose to vacation somewhere they’ve already been.

    3. Brand Keys recently updated its Customer Loyalty Engagement Index on top online brokerage firms. In today's competitive era of shrinking brokerage commissions, those brokerages ...

    4. IMAGE: "We're not saying you have to go out and hug your customer, " said Stephanie Mangus, assistant professor of marketing at Michigan State University. EAST LANSING, Mich. - Good news ...

    5. The Net Promoter Score (NPS) is a customer loyalty metric used to gauge client satisfaction. Developed in 2003 by management consultant Fred Reicheld of Bain & Company, the Net ...

    6. WNS-IHG Partnership Wins the Loyalty360 Silver Award

      Business Wire via Yahoo Finance5 hours ago

      The award acknowledged WNS’ analytics solution which measures IHG®’s campaign effectiveness for its loyalty program IHG® Rewards ...

    7. With high-quality data, you can tell an insightful story and confidently explain the influence on revenue and brand loyalty. Use inaccurate data and the story becomes misleading, causing ...

    8. Should Tesla Inc (TSLA) Stock Fear Chinese Batteries?

      InvestorPlace via Yahoo Finance2 hours ago

      Tesla scores high on customer loyalty surveys, much like Apple Inc. (NASDAQ:AAPL). The venture capitalist Gene Munster drew parallels between the two in a May article. TSLA stock ...

    9. If customer loyalty leads to outperformance, the online brokers at the top of this list have an incredible opportunity in front of them.

    10. Aptaris®, an enterprise marketing and promotions management technology innovator, and dunnhumby, the leading customer data science company, today announced a multi-year agreement with ...

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