Search results
These Airlines Are Upping Their Customer Service Game. Here’s How.
Forbes· 2 days agoHow did Korean Air become one of the best international airlines for customer service? A recent...
Layoffs, abusive calls, and AI fears: Inside the front lines of Amazon’s ‘customer obsession’...
Fortune via Yahoo Finance· 3 days agoThe bad news blindsided Amazon customer service employees across the globe in mid-May: More layoffs...
How Leadership Teams Can Lead Through AI’s Impact on Customer Service
Forbes· 4 days agoAs the CEO of a customer service outsourcing company, I've witnessed firsthand the seismic shifts in our industry, especially during and after the Covid ...
Tesco recalls chocolate bars with urgent warning over peanut allergies
The Independent via Yahoo News· 23 minutes ago[are being recalled] because they contain peanuts which are not mentioned on the label,” a statement...
Online shops struggle with customer service efficiency, report finds
Retail Insight Network via Yahoo Finance· 5 days agoA recent analysis reveals significant gaps in customer service among the UK's top 100 online...
Home Depot Coupons for June 2024
TechRadar via Yahoo News· 3 days agoHome Depot store front, with women outside. FAQs How can I contact Home Depot customer service? You can contact Home Depot customer & ...
Hundreds of aggrieved employees say GEICO location in Macon took wages from them: Lawsuit
Macon Telegraph via Yahoo Finance· 6 days agoMore than 360 employees at a GEICO call center in Macon say the company owes them unpaid overtime...
United CEO says ultra-low-cost airlines like Frontier are 'going out of business' thanks to poor ...
INSIDER via Yahoo News· 5 days ago/Getty Images United Airlines CEO Scott Kirby said ULCCs are "going out of business." Kirby...
She Means Business: Customer service and the human touch - The Business Journals
The Business Journals· 4 days agoAbout once a day I get frustrated by poor customer service. Good service can make up for mediocre...
Microsoft takes its AI push to customer service call centers
Reuters via AOL· 6 days agoMicrosoft on Tuesday said it will introduce new artificial intelligence tools for customer service...