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These Airlines Are Upping Their Customer Service Game. Here’s How.
Forbes· 2 days agoHow did Korean Air become one of the best international airlines for customer service? A recent...
Layoffs, abusive calls, and AI fears: Inside the front lines of Amazon’s ‘customer obsession’...
Fortune via Yahoo Finance· 3 days agoThe bad news blindsided Amazon customer service employees across the globe in mid-May: More layoffs...
How Leadership Teams Can Lead Through AI’s Impact on Customer Service
Forbes· 4 days agoAs the CEO of a customer service outsourcing company, I've witnessed firsthand the seismic shifts in our industry, especially during and after the Covid ...
Renting an electric car for the first time? What could go wrong?
CNN Business via Yahoo Finance· 22 hours agoThe Cybertruck had cost more than a $1,000 a day to rent at the time including insurance — it had...
This new Lululemon belt bag is the perfect shade of pink — shoppers love it for 'spring and summer...
Yahoo Canada Style· 30 minutes agoHowever, light colours tend to show dirt easier, so keep that in mind if you're prone to spills and...
Online shops struggle with customer service efficiency, report finds
Retail Insight Network via Yahoo Finance· 5 days agoA recent analysis reveals significant gaps in customer service among the UK's top 100 online...
Price hikes and boycotts: Is trouble brewing at Starbucks?
BBC via Yahoo News· 14 hours ago"It was the straw that broke the camel's back on my feelings of inflation in general. It's like,...
Home Depot Coupons for June 2024
TechRadar via Yahoo News· 2 days agoHome Depot store front, with women outside. FAQs How can I contact Home Depot customer service? You can contact Home Depot customer & ...
Microsoft takes its AI push to customer service call centers
Reuters via AOL· 5 days agoMicrosoft on Tuesday said it will introduce new artificial intelligence tools for customer service...
Hundreds of aggrieved employees say GEICO location in Macon took wages from them: Lawsuit
Macon Telegraph via Yahoo Finance· 5 days agoMore than 360 employees at a GEICO call center in Macon say the company owes them unpaid overtime...