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Achieving sustainable success through employee and patient experience
Becker’s Hospital Review· 1 day agoThe importance of patient and employee experience in healthcare has never been greater. During an April Becker's Hospital Review podcast sponsored by NRC Health, Susan Armbruster ...
Seeking engagement and purpose, corporate employees turn to workplace volunteering
WROC Rochester· 3 days agoNEW YORK (AP) — Michelle Barbin’s job does not always fill her bucket. Yes, she likes her...
Stores Roll Out Employee Body Cameras as Retail Crime Precaution
Sourcing Journal via Yahoo News· 2 days agoMore from Sourcing Journal According to recent research from Axonify, a retail technology solutions...
Next time you contact T-Mobile, you'll probably be assisted by an employee with 'superpowers'
PhoneArena· 5 days agoAccording to information received by The Mobile Report, T-Mobile has dubbed its AI tools...
Quinyx's 2024 State of the Frontline Workforce Report Finds Logistics Employees Feel Undervalued,...
The Joplin Globe· 7 days agoUS Logistics Report. The report finds that, despite more than 60% of logistics workers considering their roles long-term career commitments, 40% of workers have considered leaving their job ...
TTC workers vote in favour of strike action amid contract talks
CBC via Yahoo News· 2 days agoThe union representing some 12,000 TTC workers has voted overwhelmingly in favour of a strike if...
Quinyx’s 2024 State of the Frontline Workforce Report Uncovers Significant Challenges and High...
The Joplin Globe· 7 days agoUS Retail Report. The report finds that 59% of retail workers have considered quitting their jobs this year, a 22% increase compared to 2023. What's more, 85% of frontline ...
Frontline Strategies That Foster Customer Advocacy
CMSWire· 6 days agoHow and why customer-facing teams can impact consumer advocacy.
Council Post: Transforming The Hourly Workplace Starts With The Manager Experience
Forbes· 6 days agoCompounding back-end challenges, managers in businesses like retail stores and restaurants also face...
Ocado grapples with shareholder revolt over CEO pay
Retail Insight Network via Yahoo Finance· 1 day agoShareholder advisory groups and activist organisations such as ShareAction took aim at the significant pay disparity between Steiner's potential bonus...
