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How to Build Frontline Worker Trust, Loyalty
WWD via Yahoo Finance· 15 minutes agoAnd by association, store employees have too. Chances are you’re struggling, at least to some degree right now, with frontline employee
How Technology Is Helping Sales Associates Do a Better Job
WWD via Yahoo News· 34 minutes agoManagers also need to connect with their frontline teams. An Axonify survey report found that 47...
Stores Roll Out Employee Body Cameras as Retail Crime Precaution
Sourcing Journal via Yahoo News· 2 days agoMore from Sourcing Journal According to recent research from Axonify, a retail technology solutions...
Achieving sustainable success through employee and patient experience
Becker’s Hospital Review· 1 day agoThe importance of patient and employee experience in healthcare has never been greater. During an April Becker's Hospital Review podcast sponsored by NRC Health, Susan Armbruster ...
Seeking engagement and purpose, corporate employees turn to workplace volunteering
Associated Press· 3 days agoEmployees increasingly find that robust workplace volunteer programs meet their desires for...
Next time you contact T-Mobile, you'll probably be assisted by an employee with 'superpowers'
PhoneArena· 5 days agoAccording to information received by The Mobile Report, T-Mobile has dubbed its AI tools...
TTC workers vote in favour of strike action amid contract talks
CBC via Yahoo News· 2 days agoThe union representing some 12,000 TTC workers has voted overwhelmingly in favour of a strike if...
Frontline Strategies That Foster Customer Advocacy
CMSWire· 6 days agoHow and why customer-facing teams can impact consumer advocacy.
Council Post: Transforming The Hourly Workplace Starts With The Manager Experience
Forbes· 6 days agoCompounding back-end challenges, managers in businesses like retail stores and restaurants also face...
Ocado grapples with shareholder revolt over CEO pay
Retail Insight Network via Yahoo Finance· 1 day agoShareholder advisory groups and activist organisations such as ShareAction took aim at the significant pay disparity between Steiner's potential bonus...
