Search results
Asus promises to improve customer service protocols following RMA controversy
TechSpot· 1 day agoIssues regarding Asus's customer service came to a head last month when Gamers Nexus reported on an outrageously overpriced ROG Ally ...
Asus responds to customer service failures with new promises
Digital Trends via Yahoo News· 1 day agoWillow Roberts / Digital Trends About a month ago, Gamers Nexus outed Asus for some pretty egregious...
Asus makes big customer service changes after troubling investigation
Pocket-lint· 1 day agoAsus has announced a new initiative to repair its reputation after customers were charged for ...
Asus agrees to a whole raft of US warranty service improvements after it meets with Gamers Nexus
PC Gamer via Yahoo News· 2 days agoUntil it's totally clear that Asus' warranty support in the US works properly, then recommending its...
ASUS Apologizes For Warranty Woes, Revamps RMA Process After Getting Called Out
HotHardware· 1 day agoNexus, showed that Asus repair centers have a nasty habit of demanding obscene fees to repair minor...
Asus Pledges To Fix Warranty Service, Including Refunding Affected Users
PC Magazine· 1 day agoAfter facing backlash for its warranty policies, Asus is pledging to overhaul its customer support...
ASUS Promises Support Overhaul After YouTube Investigators Allege Dishonesty - Slashdot
Slashdot· 2 days agoIt claims those disputes will be processed by Asus' own staff rather than outsourced customer support agents.... The company is also apologizing today for previous experiences ...
How Asus claims it’s overhauling customer support after Gamers Nexus investigation
The Verge· 4 days agoASUS has published a timeline for improvements: June 14th, today, is the publication of this email...
Microsoft to quit Affirmed and Metaswitch in telecom retreat
Light Reading· 5 days agoWhen Andrew Ward decided to schedule a meeting for people affected by Microsoft's recent telecom...
The best VPN services in 2024, as tested by experts
CBS News· 5 days agoBefore you decide which one to use, you want to look for excellent encryption, a kill switch to cut your internet access should your VPN drop, and leak...