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Asus promises to improve customer service protocols following RMA controversy
TechSpot· 15 hours agoIssues regarding Asus's customer service came to a head last month when Gamers Nexus reported on an outrageously overpriced ROG Ally ...
Asus responds to customer service failures with new promises
Digital Trends via Yahoo News· 22 hours agoWillow Roberts / Digital Trends About a month ago, Gamers Nexus outed Asus for some pretty egregious...
Asus makes big customer service changes after troubling investigation
Pocket-lint· 22 hours agoAsus has announced a new initiative to repair its reputation after customers were charged for ...
Asus agrees to a whole raft of US warranty service improvements after it meets with Gamers Nexus
PC Gamer via Yahoo News· 1 day agoUntil it's totally clear that Asus' warranty support in the US works properly, then recommending its...
ASUS Apologizes For Warranty Woes, Revamps RMA Process After Getting Called Out
HotHardware· 24 hours agoNexus, showed that Asus repair centers have a nasty habit of demanding obscene fees to repair minor...
Asus Pledges To Fix Warranty Service, Including Refunding Affected Users
PC Magazine· 24 hours agoAfter facing backlash for its warranty policies, Asus is pledging to overhaul its customer support...
ASUS Promises Support Overhaul After YouTube Investigators Allege Dishonesty - Slashdot
Slashdot· 2 days agoIt claims those disputes will be processed by Asus' own staff rather than outsourced customer support agents.... The company is also apologizing today for previous experiences ...
How Asus claims it’s overhauling customer support after Gamers Nexus investigation
The Verge· 4 days agoASUS has published a timeline for improvements: June 14th, today, is the publication of this email...
Cisco Finds Its AI Hyperdrive At Cisco Live U.S. 2024
Forbes· 7 days agoWith that “important” context set, I’ll tell you that Cisco held its signature North American ...
How to Build Trust and Transparency With Your Customers While Taking Their Data | Entrepreneur
Entrpreneur· 6 days agoInnovation starts with identifying the outcomes customers want to achieve — which is why most...