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Council Post: For Companies, AI Is Actually A Chance For More Customer Contact, Not Less — Here’s...
Forbes· 14 hours agoBusinesses only want to offload customer service to AI so they can save money, one critic gripes....
United CEO says ultra-low-cost airlines like Frontier are 'going out of business' thanks to poor ...
Business Insider· 5 days agoIn a candid interview, United Airlines' CEO criticized cheaper competitors like Frontier and Spirit...
An activist investor with a new $1.9 billion stake in Southwest is calling for big changes at the...
Business Insider via Yahoo News· 1 hour agoRaymond James' airline analyst Savanthi Syth said Southwest could improve its financial performance...
She Means Business: Customer service needs the human touch - Bizwomen
The Business Journals· 4 days agoAbout once a day I get frustrated by poor customer service. Good service can make up for mediocre...
Council Post: Oops! 14 Ways Businesses Fail To Focus On The Customer
Forbes· 4 days agoJen Spencer is CEO of SmartBug Media—a full-service digital agency helping businesses get the most...
Jax Taylor Takes to Las Vegas, Parties With Shots Amid Separation
Reality Tea via Yahoo News· 3 hours agoThe health department already paid a visit after some complaints. The most notable was that he or...
Pipedrive vs. HubSpot: Which is best in 2024?
CNN.com· 5 days agoIt allows sales, marketing and customer support teams to access all customer or client information readily and facilitates easy and swift communication.
8 Signs You Are Shopping at the Wrong Grocery Store for Your Budget
GoBankingRates via AOL· 7 hours agoWhen it comes to choosing a grocery store, you've got plenty of options. There are low-cost stores...
Risking spit in my next sandwich
Branson Tri-Lakes News· 3 days agoOn the newspaper’s timeline was a posting from someone complaining about poor customer service at a particular restaurant located on ...
Watch Out for These Red Flags When Choosing Your Energy Provider
CNET· 4 hours agoYou need to be on the lookout for bad actors everywhere -- even when you're shopping for an...