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SoftBank Corp aims to help call centre workers by 'softening' angry customer calls with AI
Reuters via AOL· 10 hours agoDealing with irate customers can be extremely stressful for call centre workers but Japan's SoftBank...
Your angry complaints to call centers may soon be soothed by AI
Business Insider via Yahoo News· 2 hours agoThe Japanese firm is seeking to turn a customer's voice "into a calm conversational tone" with AI....
SoftBank turns the corner after bruising price war
Light Reading· 7 days agoJapan's SoftBank Corp. has blown through its own forecasts with a rosy full-year result, reporting gains across the board and raising guidance for next...
Earnings call: SoftBank reports strong Arm IPO, shifts to AI-centric strategy By Investing.com
Investing.com· 3 days agoDuring the earnings call, SoftBank's CFO Yoshimitsu Goto emphasized the IPO's significant...
SoftBank eyes continued mobile gains
Mobile World Live· 6 days agoThe operator expects both profit and revenue in the current fiscal year to increase by about 2 per cent. President and CEO Junichi Miyakawa noted on an...
KDDI forecasts profit rebound after Q4 decline
Mobile World Live· 3 days agoKDDI's profit dropped in its fiscal Q4 2024 due to losses of JPY119 billion on its Myanmar telecoms business.