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Lancaster city disconnects free broadband service for last 136 customers [Lancaster Watchdog]
Lancaster Online· 20 hours agoKim McGeehan and some of her neighbors in the 100 block of North Mary Street were among the first in...
Sabre rolls out new GenAI tool to improve hotel customer service
Hotel Management Network via Yahoo Finance· 4 days agoBy tapping into Sabre's data resources, Concierge.AI will help deliver immediate, detailed, and...
Council Post: Three Strategies For Maintaining Customer Service Excellence
Forbes· 3 days agoTom Gooley is Chief Operating Officer at Cetera where he brings together teams who deliver...
eHome launches upgraded AI housekeeping service By Investing.com
Investing.com· 7 days agoThis upgraded service includes new features such as automated task processing and data analysis for...
Decagon claims its customer service bots are smarter than average | TechCrunch
TechCrunch· 6 days agoOne red-hot category in the generative AI space is customer support, which isn’t surprising, really, when you consider the tech’s potential to cut contact ...
Meta's Customer Service is So Bad, Users Are Suing in Small Claims Court To Resolve Issues -...
Slashdot· 3 days agoFacebook and Instagram users are increasingly turning to small claims courts to regain access to their accounts or seek damages from Meta, amid frustrations with the company's customer ...
Asus responds to customer service failures with new promises
Digital Trends via Yahoo News· 6 days agoFirst...Return Merchandise Authorizations (RMAs) with results that customers weren’t happy with. And...
'Nah you're not in the wrong': Customer says nail tech got upset when she asked for different color....
The Daily Dot· 13 hours agoAfter a nail tech was rude to this customer, she decided not to tip and asked TikTok if she was...
Asus promises to improve customer service protocols following RMA controversy
TechSpot· 6 days agoIssues regarding Asus's customer service came to a head last month when Gamers Nexus reported on an outrageously overpriced ROG Ally RMA. In response to ...
Decagon raises $35 million for AI-powered customer service
Reuters· 6 days agoDecagon, a startup that sells artificial intelligence-powered customer support solutions, said on...