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Why I Need My Own Chatbot to Deal With Customer-Service Chatbots
The Wall Street Journal· 1 day agoCompanies use often-annoying chatbots to interact with customers. That information (and the other ...
Best North Carolina Registered Agent Services (2024 Rankings)
Market Watch· 4 days agoComparing service offerings, cost, customer support and more, the list below can help you pick the...
The Ever-Growing Influence of User Feedback on Online Gambling Platforms
Mountain West Wire via Yahoo News· 16 hours agoThe online gambling industry has experienced exponential growth in recent years. As more...
Council Post: Proactive Vs. Reactive Support: Shifting Your Focus For Customer Satisfaction In A...
Forbes· 1 day agoMukul is the Head of Support Engineering at PubNub, which powers apps for virtual work, play,...
SAP BrandVoice: Customer Retention: Best Solutions For Real Results
Forbes· 1 day agoIn this exclusive Q&A, Stefan Steinle, executive vice president and head of Customer Support, SAP...
Council Post: Code As A Customer: What The Emergence Of Machine Customers Means For Customer Service
Forbes· 3 days agoThe growing presence of non-human entities that can autonomously make purchasing decisions and engage in transactions like buying goods and services is transforming how organizations ...
Prodigy Plumbing Celebrated as Long Beach's Premier Plumbing Service Provider
Digital Journal· 11 hours agoTheir commitment to excellence has made them the go-to choice for residents and businesses alike. Prodigy Plumbing provides a wide array of plumbing services to address all ...
Backstory Prints Revolutionizes Print-on-Demand Industry with Personalized Merchant Care and...
Digital Journal· 11 hours agoThis innovative service provides merchants with compelling marketing assets that highlight the precision and artistry behind each product. The company...Backstory Prints.
Fintechs walking the line: Ecosystems, symbiotic relationships with banks, and what’s next |...
TechCrunch· 43 minutes agoFirst came competing with the banks to disrupt the market and deliver better financial services. Then with fintech 2.0 banks wanted to utilize, invest and even purchase innovators ...
Twenty-One Percent of Customers Admit to Cursing at Customer Service Agents | By Shep Hyken
Hospitality Net· 1 day agoThere’s an old story about an airline passenger who walks into the baggage claim office and starts screaming and cursing at the airline employee. Unfortunately, some customers