Search results
T-Metrics Announces CX-2025 FedRAMP Authorized Solution Now Available in AWS Marketplace,...
KOLR - KSFX Ozarks· 3 days agoT-Metrics, a leader in next-generation omnichannel contact center solutions, announces the availability of the CX-2025 FedRAMP authorized ...
A comprehensive guide to AI in public sector contact centers
CIO· 1 day agoAI is revolutionizing contact centers in the public sector by creating efficiency and enabling more personalized interactions with citizens. In 2018, IBM ...
Military recruitment shortfall: Should US bring back the draft?
WJZY via Yahoo News· 1 day agoTrump has not taken a public position on whether young people should be required to serve in the...
Communes of Ernée to deploy two immersion cooled data centers with Numains-Hyperion in France
Data Center Dynamics· 2 days agoThe project is being conducted by Numains Group and will use Hyperion's immersion cooled solution....
Ericsson's (ERIC) Vonage Elevates Endress+Hauser's Client Support
Zacks via Yahoo Finance· 6 days agoVonage, the wholly owned subsidiary of Ericsson ERIC, recently announced that a Switzerland-based...
Wakefern Enhances Security, Improves Network Resiliency
Progressive Grocer· 12 hours agoThe solution aims to provide Wakefern with faster throughput, enhanced security and improved network...
Versaterm's AI Non-Emergency Reporting Solution Broadens Compatibility Under New Name
Digital Journal· 6 hours agoVersaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise, and an ...
Did floodwaters slosh into your Miami or Broward home? A toxic invader could be next
Miami Herald via Yahoo News· 7 hours agoDocument damage: When inside, photograph your home and belongings and contact your insurance...
Nice (NICE) Boosts Customer Experience With CXone Mpower
Zacks via Yahoo Finance· 1 day agoFive9 recently announced an enhanced collaboration with Salesforce, integrating AI-powered solutions...
The tech powering back-end operations to ensure the best customer journey
TechRadar· 2 days agoAchieving great customer experience (CX) is harder than ever – consumers have become more demanding...