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    • What is CTI: what you need to know to get started

      Fortune· 4 days ago

      Streamlining your communication system is essential for contact centers, especially those that use multiple communication channels. In this article, we’ll dive deeper into what CTI is, how it ...

    • Don't count software out of Gen-AI - Goldman

      Don't count software out of Gen-AI - Goldman

      Investing.com· 5 days ago

      A number of high-profile software companies offered up weak forward-looking guidance during the last quarter’s earnings season, but Goldman Sachs has...