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    • Customer Experience Gets Worse. Again.

      Customer Experience Gets Worse. Again.

      The Wall Street Journal· 2 days ago

      The average customer experience rating of U.S. companies hits a new low amid inflation and fallible customer-service chatbots.

    • Adidas Probes Allegations of Corruption in China

      Adidas Probes Allegations of Corruption in China

      The Wall Street Journal· 2 days ago

      Adidas is investigating potential compliance violations in China after an anonymous letter alleged senior executives in the country received millions of...