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Leaving the vanity metrics behind and focusing on what matters: customer experience
TelecomTV· 5 days agoA recent report from mobile network benchmarking specialist GWS revealed that the UK’s major mobile operators are hitting the ‘sweet spot’, with consumers satisfied with their everyday mobile ...
1 Artificial Intelligence (AI) Stock Billionaires Have Been Buying Hand over Fist
The Motley Fool via AOL· 15 hours agoFor Alphabet's growth prospects and execution, I'd say it deserves that premium over the broader...
How do payment failures affect the lifetime value of a customer?
IBS Intelligence· 4 days agoWith 65% of companies conceding that payment failures decrease customer lifetime value, the study...
1 Artificial Intelligence (AI) Stock Billionaires Have Been Buying Hand over Fist
Motley Fool via Yahoo Finance· 15 hours agoFor Alphabet's growth prospects and execution, I'd say it deserves that premium over the broader...
Fifth Third Bank opens wealth office in Dallas
Private Banker International via Yahoo Finance· 2 days agoThe percentage of customers that have switched banks has gone up. Moreover, some 13% of bank customers say they...Among the potential fixes for this are...
Mimeo Partners with Arlo to Revolutionize Content Delivery and Course Management
Clayton News Daily· 5 days agoManaging training operations just got a whole lot simpler. Today, Mimeo, a leading content distribution platform for trainers, announces an exciting collaboration with Arlo, a robust course ...
KNVEY, Inc. Launches Revolutionary Digital Experience Platform to Enhance Business Interactions
Digital Journal· 4 days agoKNVEY is set to revolutionize the digital landscape with its...
How a global seafood giant broke Red Lobster
CNN Business via Yahoo Finance· 18 hours agoTapanya had no experience running restaurants. He did not respond to CNN’s requests for comment. Other Thai Union representatives...and strategy teams....
Unified Office Receives 2024 CUSTOMER Magazine Voice Technology Excellence Award
Digital Journal· 4 days agoTCNIQ™ Sentiment Analysis offering with AI-Powered Whisper Coaching Honored for Exceptional Innovation and Commitment to Improving the Customer Experience
Is Your Survey Design Driving Customers Away?
CMSWire· 3 days agoRecognize survey fatigue. Concise, straightforward surveys enhance completion rates and maintain data integrity. Businesses today frequently turn to ...
