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Britons spent 798 years on hold waiting to speak to HMRC advisor in 12 month period, damning report...
The Independent via Yahoo News· 1 month agoTaxpayers are facing much longer waiting times on HM Revenue and Customs (HMRC) helplines than in...
HMRC customer service at ‘all-time low’ as phone line wait gets longer
Yahoo Finance UK· 4 months agoMPs rebuke HMRC for ‘unacceptable’ customer service. Reuters / Reuters HM Revenue & Customs’...
HMRC bosses must be trying their hardest to get sacked
The Telegraph via Yahoo News· 3 months agoBritain is being taxed like never before. The deep freeze on tax thresholds means millions more of...
MPs and civil servants skip long waits with HMRC’s ‘VIP’ hotline
The Telegraph via Yahoo News· 4 months agoMPs and civil servants have been given special “VIP” access to HM Revenue and Customs’ helpline and...