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Retell AI lets companies build 'voice agents' to answer phone calls
TechCrunch· 18 hours agoCall centers are embracing automation. According to research firm TechSci Research, the global...
The WealthStack Podcast: How LPL Approaches Digital Transformation with Greg Gates
WealthManagement.com· 34 minutes agoLPL Financial prioritizes tech to aid advisors, focusing on AI and scaling in 2024.
Enghouse announces expansion of our cloud contact center technology in the Middle East through our...
Morningstar· 4 days agoMARKHAM, ON, May 6, 2024 /PRNewswire/ - Enghouse Interactive, a global leader in contact center and video technology solutions, is proud ...
Yay, our long-term 2024 Mazda CX-90 doesn't use piano black plastic
Autoblog via Yahoo News· 1 hour agoAnd in case you were worried it’s just our top Premium Plus trim of the CX-90 that eschews piano...
Mastering the Transformation of the AI Contact Center
CMSWire· 2 days agoGenerative AI is setting new standards in customer service, marketing, and sales with a 42% focus on...
Detroit Tigers' Spencer Torkelson not a rookie anymore, but troubles now stem back to then
Detroit Free Press· 5 hours agoIf Spencer Torkelson finds his timing, he will be a slugger at the plate and help the Detroit Tigers...
CCI Global Expands Footprint in Kenya with Launch of US$ 50 Million Tatu City Call Centre
WROC Rochester· 3 hours agoCCI Global, Africa's leading outsourcing firm, proudly announces the grand opening of its Tatu City...
Cresta Named a Leader in Real-Time Revenue Execution Platforms in Independent Analyst Evaluation
Fontana Herald News· 1 day agoCresta, the end-to-end generative AI platform for contact centers, has been named a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms ...
How Contact Centers Can Innovate Without Disruption
Government Technology· 3 days agoHow have contact centers evolved in the past few years? During the pandemic there was a need for secure systems that met government regulations and enabled ...
RingCentral (NYSE:RNG) PT Raised to $32.00 at Piper Sandler
ETF DAILY NEWS· 7 hours agoRingCentral (NYSE:RNG – Get Free Report) had its target price raised by research analysts at Piper Sandler from $31.00 to $32.00 in a report released on Wednesday, Benzinga reports. Wells Fargo ...