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1. • 

     Misadventures in customer service wonderland

     Berkshire Eagle· 3 days ago

     It seems that nearly every company wants to know if you’ve been...you’ve managed to reach a live agent or, more likely, an artificially intelligent bot....

2. • 

     Arkansas to receive settlement money from wireless carriers over ambiguous practices

     KTHV Little Rock· 2 days ago

     Attorney General Tim Griffin says consumer protection is essential, and wireless companies should be...

3. • 

     B.C. court rules 'SIM swap' theft victim can't sue phone company

     CBC via Yahoo News· 3 days ago

     A Surrey man says his bitcoin worth more than $60,000 was stolen after a sneaky, so-called "SIM...

4. • 

     Roanoke counselor’s license suspended after inappropriate relationship with patient

     WSLS Newschannel 10 Roanoke· 1 day ago

     A family is searching for justice for their daughter after they believe her life could have been...

5. • What Is Doxxing? 5 Ways to Protect Yourself

     HowStuffWorks via Yahoo News· 3 days ago

     Do you know what you're doing when you're "dropping dox" on somebody? It's called "doxxing," and while it's technically not illegal, it's probably not a very nice thing to do to someone.

6. • 

     Could your buy now, pay later loans affect your credit score? Here's what you need to know

     NBC Chicago· 2 days ago

     Up until now, buy now, pay later loans have been notoriously difficult to track. Because BNPL...

7. • 

     Modem vs. Router: What's the Difference?

     CNET· 6 days ago

     What's more, plenty of home internet providers will let you skip an equipment rental fee if you use your own modem or router, so buying your own hardware...

8. • Cell carriers must stop misleading consumers

     The Bradford Era· 2 days ago

     Attorney General Michelle Henry announced a $10.25 million, 50-jurisdiction settlement with several major mobile device service carriers regarding allegedly deceptive advertising ...

9. • 

     How to get internet without cable | CNN Underscored

     CNN.com· 6 days ago

     Discover how to get the internet without cable and whether satellite, 4G, 5G, fixed wireless or a mobile hotspot is the best technology for you.

10. • Why tonight’s massive solar storm could disrupt communications and GPS systems

      WKBT La Crosse· 2 days ago

      On Thursday, the US government issued its first severe geomagnetic storm watch in nearly 20 years, advising the public of “at least five earth-directed coronal mass ejections” as well ...