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Why the CEO of a $12 billion pet services company still responds to customer emails himself
Fortune via Yahoo Finance· 7 hours agoThey discuss maintaining a customer-forward business even when scaling up, why the Chewy customer ...
Are you unknowingly sabotaging your customer service calls with these blunders?
TechBullion· 7 hours agoNo one eagerly picks up the phone to call customer services, but at times, it’s a necessary ordeal....
Capital Rx's Customer Care Team Wins 5 Stevie® Awards for Customer Service
ABC 26 New Orleans· 8 hours agoservice pharmacy benefit manager (PBM) and pharmacy benefit administrator (PBA) advancing our nation's healthcare infrastructure to improve drug price visibility and patient ...
OneCause Honored with Two Silver Stevie® Awards for Exceptional Customer Service
WPRI Providence· 4 hours agoThe Stevie Awards for Sales & Customer Service are recognized as the world's top honors for customer service, contact ...
FTC warning people over fraudsters pretending to be Amazon customer service representatives
WFXT via Yahoo News· 8 hours agoAn 81-year-old woman avoided financial disaster after spending hours on the phone with criminals she...
RG&E, NYSEG customers to get credit on upcoming bill. How much will you get?
Democrat and Chronicle via Yahoo Finance· 5 hours ago“We know the pressure of inflation affects every one of the more than two million customers our Companies serve,” said Christine Alexander, vice president of Customer ...
4 tips for championing contact center innovation from an award-winning customer experience leader
CIO· 52 minutes agoThe human experience is tied to the tangible results a company sees, such as increased customer...
The Readers' Forum: City's customer service line is friendly and effective
Winston-Salem Journal· 9 hours agoOn every occasion I have used the Winston Salem customer service line and portal (CityLink 311 Customer Portal), I have unfailingly been ...
Akron city leaders, consumer advocates push back against proposed 30% rate hike for Dominion Energy ...
News Channel 5 Cleveland· 21 hours agoThe utility company, which is in the process of becoming Enbridge Gas Ohio, is asking regulators to approve a 30% increase on its basic service charge. While the request is ...
Virgin Media remains most complained about broadband and landline provider
PA Media: Money via Yahoo Finance· 5 hours agoRocio Concha, Which? director of policy and advocacy, said: “At a time when many telecoms firms have...