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Airline boss brands Heathrow a ‘Second World War’ terminal that’s ‘not good enough’ for customer...
The Independent US via AOL· 2 hours agoThe boss of one of the world’s largest airlines has launched a scathing attack on Heathrow,...
Zendesk Expects $3 Bn in Revenue From AI by 2027
Analytics India Magazine· 3 hours agoCalifornia-based Zendesk’s generative AI game to reshape customer service began more than a year ago. Zendesk AI, the company’s core CX product, offers...
Kroger grocery store 'police' make me feel like a criminal. Are they qualified to use weapons
The Columbus Dispatch via Yahoo News· 4 hours agoI can recall not only friendly neighborhood Kroger store, but even after they were eliminated in...
Don't let the nice 'customer service' fool you. This wishing you a 'wonderful day' is a scam.
WFMY News 2 Greensboro· 17 hours agoThe delivery package scam isn't new, but this customer service tactic is. GREENSBORO, N.C. —...
‘Did you know that?’: Flight attendant shares the real reason they greet you when you board a...
The Daily Dot· 27 minutes agoFlight attendants must be trained in a host of safety, security, and customer service procedures,...
Ticketmaster Data Breach May Affect Millions. What to Know
Time via Yahoo News· 22 hours agoThey advised users to make sure to get contact information only from Ticketmaster’s official website...
The best banks for customer service in May 2024
CNN.com· 7 days agoThere are banks that stand out due to their extended branch hours and around-the-clock phone support, whereas others shine due to their intuitive mobile...
How Daily Harvest used AI to optimize product packaging and improve customer service
Business Insider· 23 hours agoDaily Harvest is using AI to optimize the packing space for its frozen foods. Since it started using...
8 Work From Home Job Opportunities for Retirees
SmartAsset via Yahoo Finance· 15 hours agoWhile retirement may be associated with leaving the workforce behind, most Americans plan to work past the age of 65. In fact, a 2022 study from the...
For chefs and gourmands, A Thyme For Everything is a beloved Lee’s Summit destination
Kansas City Star via Yahoo News· 6 days agoA focus on customer service, unique products and a loyal fan base are among the reasons A Thyme For...