Search results
Peoples Financial Services and FNCB Bancorp announce approvals for merger
Times Leader· 12 hours agoSCRANTON — Peoples Financial Services Corp. and FNCB Bancorp Inc. this week announced receipt of all required regulatory approvals or waivers necessary ...
I used to fly ultra-low-cost airlines to save money. Their cheap tickets aren't worth the headache...
INSIDER via Yahoo News· 3 days agoHowever, the fiasco proves that it may not matter if you follow the rules — there's an incentive to...
Frederick County Transit Services receives national transportation award
The Frederick News-Post, Md. via Yahoo News· 1 day agoThe Community Transportation Association of America (CTAA) recognized Frederick County’s Transit Services in the “Large System” category, for systems that either serve more ...
Council Post: For Companies, AI Is Actually A Chance For More Customer Contact, Not Less — Here’s...
Forbes· 6 days agoBusinesses only want to offload customer service to AI so they can save money, one critic gripes....
The Keith Lee Effect takes over Baton Rouge restaurant, customers say Fork ‘N Spoon deserves it
WVLA Baton Rouge via Yahoo News· 2 days agoBATON ROUGE, La. (BRPROUD) — After Keith Lee, a well-known TikTok food critic, stops by at the Fork...
Are You Serving Your Customers With Honor?
Forbes· 1 day agoMemorial Day and Veterans Day each year resurrect the ideal of "serving with honor." Serving with honor demonstrates a clear and present selfless and...
New AI converts customers' abusive phone rants into calming tones
Boing Boing· 4 days agoPeople shouldn’t be abusive of customer service reps. Banks and corporations should also not be abusive of their customers< ...
HBX Group partners with Google for new AI customer service innovation
Breaking Travel News· 3 days agoHBX Group has announced a significant investment in customer service innovation leveraging Google...
King's Birthday Honours: Full list of Northern Ireland recipients
BBC via Yahoo News· 14 hours agoAntrim; for services to education Desmond Nevin, executive director, customer and operations of...
Customer service: The impact of purposeful personalisation
Gulf Business· 4 days agoPersonalisation works, as customers are 2.4 times more likely to click on notifications that are personalised based on shopping behaviour trends
