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Pioneering innovation in contact centers: A CEO’s Perspective
TechRadar· 1 day agoToday, we know two things to be true when it comes to business and innovation: our world is driven...
Northwood announces $15 million building project
Midland Daily News· 8 hours ago"Opportunities in today's automotive and mobility industry are abundant for our ambitious graduates, but great success requires a combination of advanced...
Microsoft lays off staffers from its Azure division
Network World· 3 days agoThe layoffs impacted employees working in Azure for Operators and Mission Engineering teams.
Layoffs, abusive calls, and AI fears: Inside the front lines of Amazon’s ‘customer obsession’...
Fortune· 16 hours agoIn one Amazon office in Europe, a senior customer service official informed employees during a group meeting that a restructuring would remove an entire level of middle management< ...
Vodafone puts its HOLMES system on the open RAN security case
Light Reading· 2 days agoIts job is partly to sniff out threats in the radio access network (RAN). In a traditional RAN, a...
Cracking The Code: Understanding Analyst Reviews For Five9 - Five9 (NASDAQ:FIVN)
Benzinga· 23 hours agoFive9's modules include digital self-service, agent assist technology, workflow automation, as well as workforce optimization solutions that optimize call
8 Work From Home Job Opportunities for Retirees
SmartAsset via Yahoo Finance· 4 days agoWhile retirement may be associated with leaving the workforce behind, most Americans plan to work past the age of 65. In fact, a 2022 study from the...
Nvidia Rolls On
Motley Fool via Yahoo Finance· 7 days agoI'm going to give you the answer that I think NVIDIA's management would give to investors. That is to say that in the past, Tesla has, yes, relied on...
LeanTaaS Bringing Air Traffic Control for Hospital Operations to Life with New Product Enhancements
Becker’s Hospital Review· 3 days agoJune 4, 2024 — LeanTaaS Inc., the market leader in providing AI-powered and SaaS-based capacity management, staffing, and patient flow software for health ...
Universities try 3-year degrees to save students time, money
KTBS Shreveport· 6 days agoThe state just enacted a new law calling on all Indiana public universities to study how they would...