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Survey: More than 1 in 3 Americans think tipping culture has gotten out of control
Detroit News· 16 hours agoIn conversation with Nora, who requested not to share her last name in order to speak freely where...
Amazon Prime Video leads in customer satisfaction, survey finds
Consumer Affairs· 6 days agoAmazon Prime Video is beating the competition in terms of customer satisfaction. Amazon's score rose...
Apple Pay Overtakes PayPal as Retail Shoppers’ Go-to Digital Wallet
PYMNTS.com· 6 days agoA PYMNTS Intelligence survey of 1,730 consumers in April who had purchased non-grocery retail items...
Survey: Consumer Satisfaction with Streaming Hits Record Levels
TV Technology via Yahoo News· 6 days agoThe annual American Customer Satisfaction Index of the telecommunications industry in 2024...
Your life on an installment plan: 'Buy now, pay later' features creep into more credit tools
NBC News via Yahoo Finance· 2 days agoBut moves like these coincide with a slowdown in BNPL usage overall. By March, growth in the share...
Layoffs, abusive calls, and AI fears: Inside the front lines of Amazon’s ‘customer obsession’...
Fortune via Yahoo Finance· 5 days agoIn the U.S., Amazon provided 60 days of pay and benefits to the customer service managers who were...
Acquirer Survey Shows Card-Linked Installments Help Merchants Boost Sales
PYMNTS.com· 1 day agoThere is a gap between acquirers’ self-reports and implementation. While 72% of acquirers say they...
Seattle council needs to fix PayUp for businesses, workers, consumers | Op-Ed
Seattle Times· 12 hours agoFor months, the Seattle City Council has heard from workers, restaurants, merchants and customers...
Here's One Big Number That Your Small Business Probably Isn't Giving Enough Attention
The Motley Fool via AOL· 5 days agoSell to each customer more often If a customer buys from your business once, chances are good that...
Sorry, Cable: Fiber and 5G Home Internet Win the ISP Popularity Contest
PC Magazine· 7 days agoA year after a major customer-satisfaction survey found that a gap had opened up between people’s...