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New York Regulator: Crypto Firms Must Provide ‘Timely’ Customer Service
PYMNTS.com· 3 hours agoNew York’s financial regulator has introduced new customer service guidelines for cryptocurrency...
Spotify Says It Will Refund Car Thing Purchases - Slashdot
Slashdot· 2 hours agoIf you contact Spotify's customer service with a valid receipt, the company will refund your Car Thing purchase. When Spotify first announced that it would ...
New York sets customer service standards for virtual currency entities
The Cointelegraph· 6 hours agoThe New York State Department of Financial Services (DFS) has established customer service standards for DFS-regulated virtual currency entities (VCEs) ...
NICE's CEO says AI is 'the ultimate alchemist' that can transform customer-experience solutions
Business Insider via Yahoo News· 9 hours agoNICE CEO Barak Eilam delivered a keynote presentation about AI and customer experience at a...
North Wildwood family turns to Troubleshooters for help with solar panels
WPVI 6abc Philadelphia· 3 hours agoThe Troubleshooters have reported on Sunnova before, with complaints from some customers alleging...
Council Post: 15 Expert Insights On How To Elevate Customer Service With Chatbots
Forbes· 19 hours agoChatbots provide a convenient first line of customer service, but there are times when users need...
Customers less satisfied with online-only banks despite higher deposit yields and fewer customer ...
Bankrate via Yahoo Finance· 2 hours agoJ.D. Power uses “direct bank” and “online-only” interchangeably. The report measures overall...
Yiren Digital's AI-powered Intelligent Customer Service Wins 'Outstanding Solution' Award at Data...
WROC Rochester· 16 hours agoYiren Digital Ltd. (NYSE: YRD), an AI-powered platform providing a comprehensive suite of financial...
The best banks for customer service in May 2024
CNN.com· 2 days agoThere are banks that stand out due to their extended branch hours and around-the-clock phone support, whereas others shine due to their intuitive mobile...
As summer road trip season begins, don't fall for these toll collection scams
Gannett via AOL· 52 minutes agoHe clicked the payment link, but felt something was off — so he exited the website and called the Illinois Tollway’s customer service line, where they told ...