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NYSEG fined $11.4M for failing to achieve 2023 customer service performance targets
WETM Elmira via Yahoo News· 2 days agoELMIRA, N.Y. (WETM) — New York State Electric & Gas Corporation (NYSEG) along with several other...
Mitigate Your Customer Service Frustration By Calling at These Suggested Times
Homenewshere.com· 19 hours agoTo mitigate your customer service tears, Money Talks News recommends you do not call later on in the...
Tourists urged to avoid car hire company over ‘serious issues’
PA Media: Money via Yahoo Finance· 9 hours agoIt was awarded just two stars out of a possible five for value for money, car description matching...
Credentials That Count: Certify Your Customer Service Skills
CMSWire· 4 days agoContact center certifications elevate career opportunities and salary potential. Certifications...
High Country Healing is voted as the Best Customer Service in Summit County
Summit Daily News· 14 hours agoHigh Country Healing has been in Summit County since 2009, and the store’s managers say they have...
Adobe sued by DOJ and FTC for ‘hidden’ fees that make it ‘absurdly’ hard to cancel Photoshop...
The Independent via Yahoo News· 3 days agoDepartment of Justice and Federal Trade Commission sued Adobe, accusing the popular maker of design...
PSC gives utilities mixed reviews on customer service standards - Mid Hudson News
Mid Hudson News· 23 hours agoALBANY – Hudson Valley utility companies received a mixed bag of reviews from the State Public...
Council Post: Three Strategies For Maintaining Customer Service Excellence
Forbes· 1 day agoTom Gooley is Chief Operating Officer at Cetera where he brings together teams who deliver...
AI-Driven Customer Service Is Gaining Steam
Forbes· 4 days agoAI customer service is here - and it’s only getting better. Klarna - one of the highest profile fintech companies on the planet, recently announced that...
National Grid, Liberty Utilities fined for poor customer service ratings
Watertown Daily Times, N.Y. via Yahoo News· 1 day agoJun. 20—Two north country power companies were fined by the state Public Services Commission for failing to meet customer service standards last year. The ...