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Online shops struggle with customer service efficiency, report finds
Retail Insight Network via Yahoo Finance· 3 hours agoA recent analysis reveals significant gaps in customer service among the UK's top 100 online...
'Don't': Woman warns against booking with American Airlines right now. Here’s why
The Daily Dot· 12 hours agoAmerican Airlines keeps getting called out by customers for delays and bad customer service. Just a...
Flight delayed or canceled? How to get ahead of the issue. | Cruising Altitude
USA TODAY via AOL· 2 hours agoUltimately, airlines want to get you where you’re trying to get to, and sometimes, you can help...
Microsoft aims to improve customer service call centers with AI
Fast Company Magazine· 14 hours agoMicrosoft on Tuesday said it will introduce new artificial intelligence tools for customer service...
This Airline Status Is So Exclusive, Even Elite Fliers Aren’t Sure How They Got It
The Wall Street Journal· 10 hours agoBonnie Crawford was in danger of missing a connecting flight to Toronto for a board meeting last...
Hot flight attendants provide better customer experience, study finds: ‘Attractiveness is essential’
NY Post via Yahoo News· 16 hours agoResearchers from Dicle University in Turkey revealed passengers believe they receive better customer...
AT&T cellular users report widespread cell outages; carrier says 911 impacts were reported in...
The Independent via Yahoo News· 14 hours agoWe’re working to correct a wireless impact notification that was sent in error to 9-1-1 call...
Earnings call: Sportsman's Warehouse sees dip in Q1 sales, remains optimistic
Investing.com· 6 hours agoThe company experienced a 13.5% decrease in same-store sales, largely due to reduced firearms and...
Why I'm switching back to the Chase Sapphire Preferred
USA Today· 2 hours agoRecently, I got an email thanking me for signing up for the Chase Sapphire Reserve® card five years...
DART plans for changes coming in July
WOI-TV Des Moines· 12 hours agoDes Moines Area Transportation (DART) has announced major changes that will take place for it's riders July 1 this year. Changes will notably affect...