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Layoffs, abusive calls, and AI fears: Inside the front lines of Amazon’s ‘customer obsession’...
Fortune via Yahoo Finance· 19 hours ago“In the end, we only barely understood that my colleague next to me was fired,” one longtime Amazon ...
Home Depot Coupons for June 2024
TechRadar· 2 hours agoHow can I contact Home Depot customer service? You can contact Home Depot customer service ...
Microsoft Dynamics 365 Contact Center wants to overhaul customer service with AI
TechRadar· 2 days agoMicrosoft has announced the launch of Dynamics 365 Contact Center, an AI-powered solution designed...
Starlink Finally Gets a Customer Service Phone Number, But Only for One Country
PC Magazine· 2 days agoSpaceX's Starlink is offering a dedicated customer support phone number for the first time, but it's...
WhatsApp Business is getting a whole load of AI boosts to make it easier for you to interact with...
TechRadar· 3 hours agoMeta has unveiled the latest updates to its WhatsApp Business platform, including a suite of new AI tools. Revealed at Meta's Conversations event in Sao Paulo, the updates aim to facilitate ...
KUKA CABLE: Pioneering High-Performance Cable Solutions for a Sustainable Future
Digital Journal· 4 hours agoAbout KUKA CABLE KUKA CABLE is a leading manufacturer of high-performance cables, serving customers in over 120 countries. With a focus on quality, innovation, and sustainability ...
AT&T customers hit with nationwide service issue
FOX Business· 3 days agoAT&T customers faced a service issue Tuesday and that impacted their ability to make calls to contacts on other carriers. Several law ...
Kansas Turnpike Authority addresses questions about customer privacy concerns
The Topeka Capital-Journal via Yahoo News· 6 hours ago"This is a cash-based transponder option and allows customers to reload their transponder using cash...
She Means Business: Customer service and the human touch - The Business Journals
The Business Journals· 1 day agoAbout once a day I get frustrated by poor customer service. Good service can make up for mediocre...
How Leadership Teams Can Lead Through AI’s Impact on Customer Service
Forbes· 1 day agoAs the CEO of a customer service outsourcing company, I've witnessed firsthand the seismic shifts in our industry, especially during and after the Covid ...