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Meta's Customer Service is So Bad, Users Are Suing in Small Claims Court To Resolve Issues -...
Slashdot· 18 hours agoFacebook and Instagram users are increasingly turning to small claims courts to regain access to their accounts or seek damages from Meta, amid frustrations with the company's customer support ...
How small claims court became Meta's customer service hotline
Engadget· 19 hours agoWhy small claims? At the heart of these cases is the fact that Meta lacks the necessary volume of...
NYSEG and National Grid face penalties for failing to meet customer service standards in 2023
WKBW-TV Buffalo· 18 hours agoThe New York State Public Service Commission announced multiple New York electric, gas, and water utilities are facing financial penalties for failing to achieve their annual customer ...
How small claims court became Meta's customer service hotline
Engadget· 19 hours agoFrustrated Facebook and Instagram users are heading to small claims court in a last-ditch attempt to...
10 Bad Practices That Could Be Derailing Your Customer Service Efforts
Rolling Stone· 3 days agoPoor customer service can have a big effect on a business’s ability to succeed. Whether it’s slow...
Flipkart opens grocery fulfilment centre in Rajasthan, India
Retail Insight Network via Yahoo Finance· 1 day agoConsumers in the Indian state of Rajasthan previously relied on the Dharuhera FC in Haryana for...
AI-Driven Customer Service Is Gaining Steam
Forbes· 3 days agoAI customer service is here - and it’s only getting better. Klarna - one of the highest profile fintech companies on the planet, recently announced that...
The Most Common Customer Service Mistakes Small Businesses Make
Motley Fool via Yahoo Finance· 4 days agoImage source: Getty Images Businesses can live or die on the strength of their customer service....
HMRC forced to almost double total pay-outs to workers over poor service
Daily Express· 1 hour agoThe figures are likely to be the tip of the iceberg, with Graham Boar, of accountancy firm UHY...
This Bikini Barista's Hammer-Smashing Reaction To A Violent Customer Is Going Viral
BuzzFeed via Yahoo News· 18 hours agoWe should...