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A Closer Look
The Wall Street Journal· 7 hours agoSelections from ‘The Yellow Bus” by Loren Long
Spectrum announces closure of Columbus customer service center; 175 employees to be laid off
WBNS-10TV Columbus· 3 days agoThe positions being cut include customer service billing representatives, facilitators and billing...
DEBORAH DOMINE: A cautionary tale: Decimal points matter and so does customer service
Goshen News· 8 hours agoHow does the cost of a pair of eyeglasses go from $245 to $24,500? The online publication Healthcare...
What's Juneteenth and what's open, closed? Here's what Savannah residents need to know
Gannett via AOL· 3 hours agoThe DOT will run from 10 a.m. to 6:30 p.m. and the Savannah Belles Ferry will run on its current...
Chrysler, General Motors, Toyota, Kia among 239k vehicles recalled: Check car recalls here
USA TODAY via Yahoo News· 17 hours agoAs a free service, Kia dealers will replace the motor-driven power steering electric power pack....
Customer Services
The New Braunfels Herald-Zeitung· 1 day agoStarting from June 15, vote to support those businesses you believe to be the Best of New Braunfels for 2024 and look below for last year's winners.
Navigating the ethical and legal risks of AI implementation
CIO· 13 hours agoBusinesses must navigate these complexities carefully to harness AI’s potential while safeguarding...
Amazon customer service workers are scared AI will replace them—and they’re not alone
Fortune via Yahoo Finance· 7 days agoThe company says it laid off more than 100 workers in various customer service departments—although...
U.S. Sues Adobe Over Hard-to-Cancel Subscriptions
New York Times· 8 hours agoThe Justice Department said in its lawsuit that Adobe hid details of an expensive cancellation fee from consumers “in fine print and behind optional text...
Spectrum to close customer service operation in Columbus, lay off 175 workers
Gannett via AOL· 3 days agoCable and internet company Spectrum is telling the state that it is closing a customer service...
