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10 Bad Practices That Could Be Derailing Your Customer Service Efforts
Rolling Stone· 6 days agoPoor customer service can have a big effect on a business’s ability to succeed. Whether it’s slow...
The State Of CX And The Customer Service Contact Center
Forbes· 1 day agoHow do you think Outlook and other email companies recognize that an email is spam and belongs in the junk/spam folder? There were some incredible cases of AI changing customer</ ...
Customer service is worse than ever
Quartz· 7 days agoAccording to a new report from the consulting firm Forrester, customer experience quality is at an “all-time low after declining for an unprecedented...
Luxury Accessory Designer Maya Winston Promises Quality And Authenticity With Line Of Signature...
Blavity via Yahoo News· 20 hours agoAccessories can make or break an outfit. The right handbag or sunglasses can take a simple ensemble...
MRC Global (MRC) Exhibits Healthy Prospects Amid Headwinds
Zacks via Yahoo Finance· 3 hours agoIt expects revenues from the DIET sector to increase modestly in 2024 on the back of strong level of...
AI-Driven Customer Service Is Gaining Steam
Forbes· 6 days agoAI customer service is here - and it’s only getting better. Klarna - one of the highest profile fintech companies on the planet, recently announced that...
Chrysler, Mercedes-Benz among more than a million vehicles recalled. Check recalls here
Delaware Online | The News Journal via Yahoo News· 3 hours agoDealers will update the radio software, free of charge. Owner notification letters are expected to be mailed on Aug. 2. Owners may contact FCA US, LLC customer service ...
National Grid, Liberty Utilities fined for poor customer service ratings
Watertown Daily Times, N.Y. via Yahoo News· 4 days agoJun. 20—Two north country power companies were fined by the state Public Services Commission for failing to meet customer service standards last year. The ...
Can ARPU-Minded Charter Maintain Its Customer Service Edge?
Next TV via Yahoo Finance· 13 hours agoAlso in this week's 'Next Text,' we recall our willfully ignorant moments stumbling through TV...
Who are America's Top Retailers? Here is a list of the top-ranking companies.
USA TODAY via Yahoo Finance· 13 hours agoEach retailer was evaluated on seven store experience categories including: product offer,...