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Starbucks & Refocusing on Customer-Centric Brand Strategies
CMSWire· 6 days agoEncourage franchises to add personal touches to enhance customer loyalty. Reconnect with your...
Insider Secrets: How to Maximize Your Chase Sapphire 75K Bonus Points
The Motley Fool· 56 minutes agoOne of the best perks of the Chase Sapphire credit cards is that they give you a bonus "multiplier" for redeeming your Chase Ultimate Rewards points for travel -- but you have to book your flights ...
American Airlines backtracks on changes to how passengers earn miles and Loyalty Points - The Points...
The Points Guy· 5 days agoAmerican Airlines is canceling changes that it planned to make to its booking experience, which...
Shopify Acquires Checkout Blocks to Help Merchants Customize Checkout
PYMNTS.com· 4 hours agoShopify has acquired Checkout Blocks, a company offering a no-code solution that lets Shopify...
Why brands "obsessed with their customers" are winning
Creative Bloq via Yahoo Finance· 7 days agoBy adopting this customer-first, brand-centric approach, they can find, define and shape Moments of...
Check Point to customers: Patch your VPN ASAP
The Register· 12 hours agoInfosec in brief Cybersecurity software vendor Check Point is warning customers to update their software immediately in light of a zero day vulnerability...
Customers, employees of independent Evans City pharmacy mourn sudden death of longtime owner
WPXI via Yahoo News· 6 days agoThe story aired the day before he died. He never got to watch it. “Unfortunately... think back, basically working for free to take care of all of us is what he was doing; he loved us indescribably ...
IndiGo CEO Pieter Elbers on New Business Class, Loyalty and Becoming a ‘Global Aviation Player’
Skift· 21 hours agoIndiGo CEO Pieter Elbers told Skift that the airline’s new business class product would stay...
Innovation in Loyalty: Four Ways Accor Opens the Gates to a World of Privileges
Hospitality Net· 5 days agoIn line with Accor’s fully integrated hospitality ecosystem, our ALL global and lifestyle loyalty program creates value for owners, partners, guests, and teams. Accor increases ...
How A Client-First Strategy Drives Competitive Advantage And Growth
Forbes· 4 days agoCustomer service has always been important for business—it’s where the old saying the customer is...