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AI-Driven Customer Service Is Gaining Steam
Forbes· 4 days agoAI customer service is here - and it’s only getting better. Klarna - one of the highest profile fintech companies on the planet, recently announced that...
Martin O’Malley is on a one-year sprint to save Social Security
Government Executive· 3 days agoOn June 2, an obscure website published a false article claiming that Social...Malley was recounting...
Ruidoso fires reach 24K acres, utilities remain down
KTSM via Yahoo News· 5 hours agoEL PASO, Texas (KTSM) — The South Fork Fire and the Salt Fire, burning near Ruidoso, New Mexico, continue to grow and together are estimated to be over...
Leveraging Microsoft AI: A game changer for manufacturing
CIO· 10 minutes agoManufacturers are already deploying edge computing to improve plant operations. But IT leaders can revise their edge deployment strategies to leverage AI capabilities.
How Aviva, Cisco, and Teleperformance think about AI in the workplace
Fortune· 22 hours ago“We really do believe that AI is a tool,” says Alan Winters, Teleperformance’s chief people officer, during a virtual conversation hosted by Fortune... Work. Wall Street has ...
‘Invest and evolve:’ Spectrum ceasing Kettering call center operations
WDTN-TV 2 Dayton· 7 days agoKETTERING, Ohio (WDTN) — Another call center will hang up their phones in Kettering. In the 4300...
AMD bets on huge market to win AI chip battle with Nvidia
TheStreet via Yahoo Finance· 19 hours ago"Looking forward, we believe the market is on track to return to annual growth in 2024, driven by...
Q4 2024 GMS Inc Earnings Call
Thomson Reuters StreetEvents via Yahoo Finance· 12 hours agoOur service model, commitment to job site safety, and our expertise in every end market we serve as well as our intentional effort to deepen our customer relationships...These ...
Kroger (KR) Q1 2024 Earnings Call Transcript
Motley Fool via Yahoo Finance· 22 hours agoAs we focus on providing an incredible customer experience, we are learning and adjusting the delivery network. A good example of this is our decision in...
What is a call queue (and why you should care?)
Fortune· 2 days agoAs important a feature as a call queue is, it is possible to have never heard of it or understand fully how this tool works. Read on to learn what a < ...
