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    • Customer Experience Gets Worse. Again.

      Customer Experience Gets Worse. Again.

      The Wall Street Journal· 5 days ago

      The average customer experience rating of U.S. companies hits a new low amid inflation and fallible customer-service chatbots.

    • Polling Shows Voter Favorability To Raise Sales Tax

      San Francisco Chronicle· 3 days ago

      Half Moon Bay will start preparing a potential ballot measure ahead of the November election that would increase the city's sales tax after receiving favorable survey results ...