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How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 5 days agoContact centers can play a crucial role in shaping the customer experience, but they often face...
The Evolution of Barbering
Digital Journal· 5 days agoThe barbering industry, steeped in tradition and craftsmanship, is undergoing a transformation as it embraces digital technologies. The Barbershop Brotherhood has introduced cutting-edge Customer ...
IBM, Salesforce infuse Einstein with Granite
CIO Dive· 5 days agoSalesforce will integrate IBM’s watsonx large language model platform and Granite family of open-source LLMs into its Einstein 1 CRM solution, the two companies announced ...
IBM and Salesforce Expand Partnership to Advance Open, Trusted AI and Data Ecosystems
Morningstar· 5 days agoIBM watsonx platform and IBM Granite series models will bring even more large language models to power generative AI use cases, pre-built actions, and prompts across the Salesforce Einstein ...
Earnings call: American Woodmark faces sales dip, plans digital investments By Investing.com
Investing.com· 2 days agoAmerican Woodmark (NASDAQ:AMWD) Corporation (NASDAQ: AMWD) has reported a decrease in net sales for...
Automate Microsoft 365 user offboarding with PowerShell | TechTarget
SearchSecurity.com· 3 days agoProperly offboarding a user from Microsoft 365 requires attention to detail. PowerShell is an excellent tool to handle Microsoft 365 user offboarding due to its speed, flexibility and integration ...
Extu Releases New eBook: "Step on It: SMB & Mid-Market Sales Acceleration"
WKBN 27 Youngstown· 5 days agoCompanies eager to accelerate sales strategies and expand their market presence will find this eBook an essential tool. "Step on It: SMB & Mid-Market Sales Acceleration" dives deep into the ...
Magic Compass Debuts at Dubai Forex Traders Summit with the Latest Financial Technology Solutions
Digital Journal· 5 days agoIn response to the above issues, Alex Zhou stated, "Differing from traditional trading service providers, Magic Compass invests heavily in R&D to develop its own product capabilities matrix, ...
Council Post: How To Solve Tool Sprawl Through Technology And Cross-Team Collaboration
Forbes· 4 days agoAs technology organizations continue to modernize and keep pace with shifting industry trends and...
Salesforce.com (CRM) Surpasses Market Returns: Some Facts Worth Knowing
Zacks· 6 days agoThe stock's performance was ahead of the S&P 500's daily gain of 0.09%. This has lagged the Computer and Technology sector's gain of 7.36% and the S&P 500's gain of 5.78% in that time. The company's ...
