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    • Hate Chatbots? You Aren’t the Only One

      Hate Chatbots? You Aren’t the Only One

      The Wall Street Journal· 3 days ago

      Companies make all sorts of mistakes with their consumer chatbots. Here are the most annoying ones—and how some companies are trying to address them.

    • Restaurant Space Race in America

      Commercial Observer· 6 days ago

      Shaped by rising costs of business, including higher wages and more expensive energy and food, the post-pandemic restaurant landscape has bifurcated. A core group of popular chains like Cava ...