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    • Gateway - Quartz

      Quartz· 2 days ago

      Power’s annual North America airline satisfaction study. Delta also ranked first in customer satisfaction for premium economy flyers, while Southwest was the favorite of basic ...

    • News Highlights: Top Company News of the Day - Sunday at 9 PM ET

      Morningstar· 3 days ago

      Fisher Investments Strikes Deal With Advent The private-equity investor plans to take a minority stake in the firm known for its ubiquitous advertisements. Food Startup Backed by NBA Stars Triggers Lawsuits A food startup backed by basketball

    • Customer service is worse than ever

      Customer service is worse than ever

      Quartz· 3 days ago

      According to a new report from the consulting firm Forrester, customer experience quality is at an “all-time low after declining for an unprecedented...