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The Ugly Truth Behind Ticketmaster’s Lawsuit
Slate via Yahoo Finance· 2 hours agoThe government has plenty of potential targets if it wants to mount more of these cases. The most Live Nation–esque target might be Fanatics, the sports...
Amazon cuts global customer service staff by less than 1%
Retail Dive· 4 days agoAmazon is making cuts to its global customer service organization, impacting less than 1% of the division’s workforce, the company told sister publication ...
Coastal NC city pays more than $1 million for 1 acre. Here's why - Triangle Business Journal
The Business Journals· 20 minutes agoThe sellers are Refreshing Lives Church and Born Again Ministries, and the property comes with three...
I Made $7,000 a Month Taking Side Jobs on Fiverr — Here’s How You Can Too
GOBankingRates via Yahoo Finance· 6 hours agoWhen it comes to making money online, sometimes it boils down to you creating a gig rather than...
Fetch Pet Insurance review: Pros, cons, and pricing
San Francisco Chronicle· 3 hours agoFetch offers perhaps the most robust plans on the market, but older pets face a high price for coverage. Learn more in our Fetch Pet Insurance review.
Guidewire's (GWRE) InsuranceNow Adopted by United Heritage
Zacks via Yahoo Finance· 7 hours agoWith the InsuranceNow platform, United Heritage is looking to upgrade operations, boost agent and ...
The full list of major US companies slashing staff this year, from Tesla and Lucid Motors to Google...
Business Insider via Yahoo News· 1 hour agoPhil Spencer said in a memo obtained by The Verge. The cuts come a year after the tech giant...
HSBC Owes Overtime for Missed Meal Breaks, Worker Suit Alleges
Bloomberg Law· 4 hours agoHSBC Bank USA NA failed to provide customer service representatives and other workers with proper meal breaks and prevented them from self-reporting overtime ...
Council Post: How To Get People Comfortable With AI In Customer Service
Forbes· 2 days agoMany customer-experience leaders, I’ve found, are bullish about the possibilities of using...
The Best Merchants on Etsy as Recommended by Our Writers
Rolling Stone via Yahoo News· 24 hours agoBelow, we’ve aggregated a list of brands we’ve made successful purchases from with products that...