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    • Summer travelers feel the sting of baggage prices

      The Columbian· 6 days ago

      My moment was cut short by the catch: a checked 51-pound bag on the EasyJet Plc flight would cost almost $64.50 per passenger per flight. It was an unpleasant introduction to the wonders of ...

    • Hate Chatbots? You Aren’t the Only One

      Hate Chatbots? You Aren’t the Only One

      The Wall Street Journal· 1 day ago

      Companies make all sorts of mistakes with their consumer chatbots. Here are the most annoying ones—and how some companies are trying to address them.