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Decagon raises $35 million for AI-powered customer service
Reuters· 3 days agoDecagon, a startup that sells artificial intelligence-powered customer support solutions, said on...
CDK Global hacked again while recovering from first cyberattack
BleepingComputer· 1 day agoGlobal suffered an additional breach Wednesday night as it was starting to restore systems shut down in an previous cyberattack. CDK Global is a software-as-a-service ...
US bans Kaspersky Lab software sales and updates
The Register· 19 hours agoThe Biden administration today banned the sale of Kaspersky Lab products and services in the United States, declaring the Russian biz a national security...
Sabre Hospitality launches SynXis Concierge.AI, revolutionizing customer service with generative AI
Morningstar· 3 days agoSabre Hospitality to showcase Concierge.AI at HITEC Charlotte, USA SOUTHLAKE, Texas, June 18, 2024 /PRNewswire/ -- Sabre Hospitality, a division of Sabre Corporation (NASDAQ: SABR), a leading ...
Car dealers across US are crippled by a second cyberattack - The Boston Globe
The Boston Globe· 18 hours agoCDK informed customers Thursday of the incident that occurred late the prior evening. The company...
Biden bans US sales of Kaspersky software over Russia ties
Reuters via Yahoo Finance· 1 day agoGina Raimondo saying that Russia's influence over the company poses a significant security risk. The...
Decagon emerges from stealth to provide ‘human-like’ AI agents, transforming customer support for...
VentureBeat· 3 days ago“In the AI customer support chatbot space, we see more flashy demos than companies that can truly...
GrubMarket Acquires Food Supply Chain Software Services Provider Parsemony
Tehachapi News· 4 days agoThis acquisition strengthens GrubMarket's software services capabilities and expands the functionality of its existing portfolio of cutting-edge
Cyberattack Disrupts Auto Dealerships Across US
PC Magazine· 23 hours agoAn ongoing cyberattack at a company called CDK Global has had the ripple effect of disrupting IT operations at potentially thousands of auto dealerships...
Elevate Your Mobile Experience with AI-Powered Self-Service
Investing.com· 3 days agoPiceasoft has expanded its Picea® Online mobile circularity platform with AI-supported self-service...