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Gateway - The Root
The Root· 4 days agoAccording to some financial experts of color, a dual approach is key: while we’re keeping our eyes on efforts to combat macro injustices, being empowered in our personal finances ...
What Is a Home Equity Agreement?
The Rock Hill Herald· 3 days agoRead on to discover what a home equity agreement is and how it can unlock the value of your property. A home equity agreement is an arrangement where a homeowner sells a portion of the equity ...
What is CTI: what you need to know to get started
Fortune· 3 days agoStreamlining your communication system is essential for contact centers, especially those that use multiple communication channels. In this article, we’ll dive deeper into what CTI is, how it ...
How applying conversational commerce technologies can meet customer needs
Fortune· 1 day agoHere’s how businesses can use conversational commerce to their benefit. Conversational commerce uses natural conversations to communicate with customers. This technology sits at the intersection ...
What is a call queue (and why you should care?)
Fortune· 2 days agoAs important a feature as a call queue is, it is possible to have never heard of it or understand fully how this tool works. Read on to learn what a call queue is, how it works, its benefits ...