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    • Gateway - Quartz

      Quartz· 3 hours ago

      Not only did AI raise agents’ productivity by 14%, but AI-assisted interactions had a higher average customer loyalty rating, or Net Promoter Score, according to what researchers ...

    • Gateway - Quartz

      Quartz· 4 hours ago

      Walmart is launching an early morning delivery service as the big-box retailer aims to keep up with its rivals Target and Amazon. Tom Ward, executive vice president of Walmart U.S., said on ...

    • J. D. Vance Makes His VP Pitch

      J. D. Vance Makes His VP Pitch

      The Atlantic· 5 hours ago

      In the summer of 2016, J. D. Vance, writing in this magazine, characterized Donald Trump as “cultural heroin.” On Sunday morning in Michigan, Vance made...

    • Gateway - Jalopnik

      Jalopnik· 17 hours ago

      S&P Global’s Automotive Loyalty Awards for 2023 are live, and some of the results were predictable. For example, General Motors once again claimed the “Overall Loyalty ...